VINTAGE CHRONOS GERMANY
Frequently asked questions
Do you have any questions?
Are all the watches authentic?
Yes. We sell only certified and authentic luxury and vintage watches.
Every watch is inspected by experienced watchmakers and is directly owned by us.
Every watch is inspected by experienced watchmakers and is directly owned by us.
Are all watches in stock?
Yes. All watches offered are physically in stock and can be shipped immediately.
Is it possible to view the watch in person?
Yes, you can also view our watches in person at our store in Cologne.
Please note, however, that we store all watches separately, so viewing is only possible by prior appointment.
Please note, however, that we store all watches separately, so viewing is only possible by prior appointment.
Do I receive a warranty?
Yes. We provide a 24-month warranty on the movement of every watch.
Can I return the watch?
Yes. You have a 14-day right to return the item after receiving it—risk-free.
How quickly is the watch shipped?
Shipping is fast and fully insured:
- Germany: 24–36 hours
- Europe: within 48 hours
- Worldwide: 2–3 business days
Is shipping insured?
Yes. Every shipment is fully insured and securely packaged.
Do you sell under the differential taxation system?
Yes. Sales are made in accordance with Section 25a of the German Value-Added Tax Act (UStG) (differential taxation).
Therefore, the value-added tax cannot be shown separately.
Therefore, the value-added tax cannot be shown separately.
If you have any further questions, please feel free to contact us at info@vintagechronos-germany.de or by phone at +49 152 38429817 .